From operational excellence to strategic innovation, our proactive, AI-powered, and governance-driven approach ensures your SAP systems run smarter today and tomorrow.
Stay ahead with our continuous investment and training in the latest SAP technologies, from S/4HANA and SAP Cloud to advanced AI-driven automation and monitoring.
With service centers across Europe, the Americas, and our partners in APAC, our multilingual extended teams deliver seamless, follow-the-sun support whenever and wherever you need it.
Level 1: Rapid response via our dedicated service desk
Level 2: Solution-oriented consulting
Level 3: Strategic optimization by senior experts
Tailored SLAs and monthly performance reporting
Flexible service levels to fit your business needs
Automated ticketing and monitoring
Intelligent dispatch and code quality assurance
Robust Known-Error Database (KEDB)
Proactive monitoring and rapid issue resolution keep your business moving.
Enhance, integrate, and innovate with custom developments and expert-led release management.
Our governance model aligns every activity to your strategic goals, with clear roles, escalation paths, and continuous feedback.
We will treat your system
as if it was
our own
Discovery & Approach
Deep dive into your tech stack, processes, and culture and develop a plan
Build Knowledge
Strategy implementation, review documentation, observing standards and perform workshops
Shadowing
Shadowing and reverse shadowing by the current Support and Lupus Consultants
Service & Support
Ongoing, efficient operations and continuous improvement
AMS Experts
Tickets Managed Monthly
Support Hours Delivered Monthly
Knowledge Transfer Guarantee
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