Atlassian Application Management Services

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Maximum System Availability, Optimized Cost Structure, and Proactive Enhancements – 24/7, Worldwide, and Personal

Imagine an Atlassian environment that runs seamlessly and is monitored around the clock, while continuously being optimized. With our Application Management Support, we offer exactly that – and more. Our service goes beyond troubleshooting to cover your entire Atlassian ecosystem proactively.
Operating from our state-of-the-art support centers around the globe, we provide seamless global service across all time zones. Leverage the expertise of our consultants and entrust your application management to dedicated professionals.

Proactive Optimization

Continuous enhancement of your Atlassian tools to improve team performance.

Custom Add-Ons and Extensions

Development of tailored solutions to meet your specific workflow needs.

Performance Monitoring

Ensuring your tools are always running efficiently and securely.

Upgrade and Change Management

Seamless updates and smooth transitions for future-proof functionality.

Future-Proof with Cutting-Edge Technologies

Our expertise spans the entire Atlassian suite, from Jira and Confluence to Bitbucket and beyond. Whether on-premise, cloud, or hybrid solutions, we deliver seamless integration and support. With ongoing training, our team stays ahead of the curve, ensuring your Atlassian tools remain innovative and ready for the future.

Three-Tiered Support Model:

First Level: Rapid response through our dedicated service desk.
Second Level: Solution-oriented support from experienced consultants.
Third Level: Strategic optimizations by senior experts.

Transparency and Efficiency:

Clear Service Level Agreements (SLAs)
Monthly reporting with detailed insights
Flexible service levels tailored to your needs

Global Presence with a Local Touch:

Follow-the-Sun support through international locations
Multilingual teams
Cultural proximity through regional experts

1. Analysis

Assessment of your current Atlassian landscape.

2. Support Concept

Creation of a customized plan.

3. Knowledge Transfer

Structured knowledge building

4. Takeover

Gradual integration of support tasks.

5. Optimization

Continuous improvement of your system.

Nearshoring has helped us make better use of our resources. By being able to outsource work to nearby countries, we were able to better utilise our capacities, increase our efficiency and save costs at the same time.
The easy onboarding, the possibility to expand the cooperation step by step as well as the competence of the employees are further factors that speak in favour of Lupus Consulting.

Markus Spichtig

Director Application Development

With their nearshoring expertise, Lupus Consulting helped us to successfully implement our numerous SAP requirements and achieve our goals. Working together, we have been able to coordinate international projects much better, saving time and resources. We are impressed by the expertise and flexibility of the team and can only recommend the model. Even the implementation of complex issues in consulting or development is now possible via nearshoring.

Achim Walter

IT-Lead

We are impressed by the company’s professionalism and reliability in nearshoring.
Near-shoring has helped us to implement our IT projects faster and more cost-efficiently. By being able to find specialised professionals in nearby countries, we were able to speed up projects and reduce costs. Onboarding was quick and straightforward. Scaling of consultants and developers is possible at any time and even the German language was no problem for some experts. Excellent support I can recommend to any company.

Henk Kiewet

Director IT Musashi Europe

Application Management Services

Your Atlassian Suite in Trusted Hands